Training and Managing Staff for POS

Enhance your skills in training and managing employees effectively with Shopify POS, focusing on onboarding, continuous improvement training, and using roles and permissions.

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About this course

By now, you should have a pretty good idea of how to migrate to Shopify POS and set up your hardware and payments. Next, it’s time to turn your attention to your staff. In this course, you will learn about training and managing employees. We’ll cover onboarding and training for continuous improvement and how to use roles and permissions to manage staff.

By the end of this course, you’ll understand how to:

  • Train your staff to use Shopify POS
  • Use Shopify POS staff management tools 

How to get started
You can go through this course at your own pace and on any device. For information about minimum technology requirements to access courses and assessments, navigate to our Help page.

Curriculum20

  • Training
  • Introduction
  • Onboarding
  • Training for continuous improvement
  • Common challenges and questions
  • Readiness check
  • Knowledge check
  • Staff Management Solutions
  • Introduction
  • Rules and permissions
  • Common challenges and questions
  • Readiness check
  • Merchant stories
  • Knowledge check
  • Closing
  • Wrap-up and next steps

About this course

By now, you should have a pretty good idea of how to migrate to Shopify POS and set up your hardware and payments. Next, it’s time to turn your attention to your staff. In this course, you will learn about training and managing employees. We’ll cover onboarding and training for continuous improvement and how to use roles and permissions to manage staff.

By the end of this course, you’ll understand how to:

  • Train your staff to use Shopify POS
  • Use Shopify POS staff management tools 

How to get started
You can go through this course at your own pace and on any device. For information about minimum technology requirements to access courses and assessments, navigate to our Help page.

Curriculum20

  • Training
  • Introduction
  • Onboarding
  • Training for continuous improvement
  • Common challenges and questions
  • Readiness check
  • Knowledge check
  • Staff Management Solutions
  • Introduction
  • Rules and permissions
  • Common challenges and questions
  • Readiness check
  • Merchant stories
  • Knowledge check
  • Closing
  • Wrap-up and next steps