Personalizing the B2B Buying Experience

Learn how to create a personalized buying experience for wholesale customers.

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About this course

This course will teach you how to make customizations to a B2B store in order to create personalized experiences for wholesale buyers. 

By the end of this course, you’ll be able to: 

  • Implement different pricing strategies, set flexible payment and order functionality, and learn about storefront customization to create a tailored B2B buying experience
  • Understand the importance of investing in a great B2B buying experience to improve customer loyalty, increase competitiveness, and drive long-term success

Curriculum30

  • Overview
  • Introduction
  • Why invest in a personalized buying experience?
  • Tailor the buying experience
  • Buyer story: Buyers Rachel and David
  • Knowledge check
  • Implementing custom pricing strategies
  • Custom pricing
  • Buyer story: David's custom pricing experience
  • Knowledge check
  • Adding flexible payment options
  • Payment options
  • Merchant story: Using flexible payment options
  • Knowledge check
  • Building personalized storefronts
  • Storefront contextualization
  • Quick order list
  • Checkout and customer accounts customization
  • Advanced customization options
  • Merchant story: Personalized storefronts
  • Knowledge check
  • Closing
  • Wrap-up and resources
  • Course quiz
  • Course feedback

About this course

This course will teach you how to make customizations to a B2B store in order to create personalized experiences for wholesale buyers. 

By the end of this course, you’ll be able to: 

  • Implement different pricing strategies, set flexible payment and order functionality, and learn about storefront customization to create a tailored B2B buying experience
  • Understand the importance of investing in a great B2B buying experience to improve customer loyalty, increase competitiveness, and drive long-term success

Curriculum30

  • Overview
  • Introduction
  • Why invest in a personalized buying experience?
  • Tailor the buying experience
  • Buyer story: Buyers Rachel and David
  • Knowledge check
  • Implementing custom pricing strategies
  • Custom pricing
  • Buyer story: David's custom pricing experience
  • Knowledge check
  • Adding flexible payment options
  • Payment options
  • Merchant story: Using flexible payment options
  • Knowledge check
  • Building personalized storefronts
  • Storefront contextualization
  • Quick order list
  • Checkout and customer accounts customization
  • Advanced customization options
  • Merchant story: Personalized storefronts
  • Knowledge check
  • Closing
  • Wrap-up and resources
  • Course quiz
  • Course feedback